Privacy Policy

At Fresh Quest Ventures (the “Company”), one of our top priorities is the privacy of our users. This Privacy Policy (the “Policy”) documents information about data elements that are collected, processed, and retained by (, "us, "our, "or "we) when you use or access and details your related rights.

Please note, this Policy only applies to information gathered based on your interaction with our landing pages, browser add-ons, websites, mobile, and desktop applications (collectively, our “Services”).

Please read the complete Policy carefully and visit the website regularly to stay informed about future updates. If you don’t agree with the terms of this Policy, please do not access or use our Services.

Should you require more information or have any queries related to our Policy, please contact us via email at contact@freshquestventures.com.

CONSENT

IF YOU USE OUR PRODUCTS OR SERVICES, WHICH INCLUDE (BUT ARE NOT LIMITED TO) WEBSITES, BROWSER ADD-ONS, LANDING PAGES, AND/OR, MOBILE AND DESKTOP APPLICATIONS, YOU HEREBY CONSENT TO THE DATA COLLECTION AND PROCESSING ACTIVITIES DESCRIBED IN THIS POLICY AND AGREE TO ADHERE TO ITS TERMS.

1. Data We Collect

When you use our Services, we may collect and process different categories of data, including but not limited to personal and non-personal data about you. Such data may be collected when you choose to share it with us or automatically when you access or use of our Services.

A. Automatically collected data

When you visit our websites or otherwise use our Services, we may use automated technologies such as cookies, pixels, web beacons, and other similar tracking technologies on our Services to collect your data. Such automatically collected data includes but is not limited to:

B. Log Data – When you use our Services, we may log data about your use of our Services. Such data, shall include without limitation, data about your Internet Protocol (“IP”) address, location, and certain other anonymous data elements such as source pages, landing pages, browser type, interaction data such as number of clicks, time of use of our Services and how you interact with the links on our Services, and other similar data.

Please be informed that your IP address is anonymized as soon as is technically feasible for us to do so. We do not share your IP address with any third-party unless it is anonymized.

C. System data – When you access or use our Services, we may collect anonymized data regarding your device, including, but not limited to, the device type, operating system, screen resolution, language, and web browser type

D. Cookies and Similar Technologies: We use cookies, web beacons, flash cookies, web server log data and other similar technologies on our Services to collect user data. We may also obtain data from third parties, or third parties may collect data for their internal purposes, such as to improve offerings, understand user behavior and offer marketing content suitable to your preferences, and for general reporting. Please refer to our Cookies section for more information.

E. Data Provided by You

We may collect and process personal data you choose to provide to us. For example, we collect data when you interact with us via a feedback form, use interactive features of our Services, request customer support, or use any other mode to communicate with us. The type of data we collect may include your email address and name. We use this data solely to fulfill your requests and/or reply to your queries.

2. How We Use Your Data

is dedicated to offering you the best possible user experience. Therefore, we collect your data to ensure the features of our Services are easily accessible to you. We may also use this data for various other purposes, including:

  • to monitor and analyze usage of our Services gather aggregated information about user interactions and generate related reports
  • to detect, investigate, and prevent scams & fraudulent activities and abuse of our Services
  • to improve our Services by making necessary modifications and/or enhancements
  • to ensure smooth and uninterrupted functioning of our Services
  • to respond to your questions and requests and provide customer support & service
  • to ensure adherence to our legal, regulatory, and contractual obligations, and
  • to exercise our rights under this Policy and our Terms of Service

3. How We Share Your Data

We may share your data as otherwise described in this Policy or as follows:

A. For Legal Requirements: If we believe disclosure is in accordance with applicable law or legal process, we may share your data with law enforcement agencies. This is primarily to ensure compliance with applicable laws, prevent or act against any threats to an individual’s safety, address suspected violations of this Policy and our Terms of Service or prevent illegal activities.

B. For Transactional Requirements: Should there be a reorganization of the Company due to reasons that include but are not limited to sale of company assets, merger or amalgamation, financing or acquisition of a portion of our business by another company, we may share your data with the acquirer or successor, depending on the nature of the transaction and our obligations thereunder.

C. Our affiliates: We may share your data with our Affiliates that are under common control and ownership of the Company, who may utilize and share your data in accordance with the terms of this Policy.

D. Business associates: Our partners support us in offering certain features of Services and in generating reports to monitor and analyse the performance of our Services. We may share your data with them to ensure that you receive access to such features.

4. How Long We Keep Your Data

We retain the data collected only as long as it is needed to provide our Services to you unless a longer data retention period is mandatory or acceptable under applicable law(s).

5. Security of Data

Access to your data is strictly provided on a “need-to-know” basis. We implement industry-standard technical, operational, organizational and physical security measures to ensure your data is protected from loss, theft, unauthorized access, misuse, disclosure, destruction, or alteration.

Additionally, we use the SSL (Secure Socket Layer) technology, which encrypts data sent between servers, further ensuring the security of your personal data. However, please understand that any data exchanged via the internet is not 100% secure. Even though we monitor our measures, we cannot ascertain the safety of any data that is transmitted between our servers.

6. Cookie Policy

Cookies are small files generated by websites and stored by the web browser on your computer. Just like any other website, uses cookies to remember your preferences and offer improved service quality. We primarily use the following cookies to store data:

A. Persistent cookies: Commonly known as ‘stored’ or ‘permanent’ cookies, these cookies are data files that help websites remember your preferences whenever you visit the browser. The data is stored on your system for an extended time until it is manually deleted or they reach their set expiration date.

B. Session cookies: As the name suggests these cookies store data temporarily and delete the data once the session is complete or the web browser is closed.

The above mentioned cookies may include the following type of cookies:

a)Process Cookies: These cookies are essential for the proper functioning of our Services,to enable users to navigate through our Services and ensure compliance with GDPR requirements.

b)Analytical Cookies: We use such cookies to determine the source of install and gather anonymized data that enables us to determine if was successfully installed on a user device.

This data is used to improve your experience by optimizing our Services based on learnings related to search queries and your preferences.

Additionally, we may only use server-specific cookies that can be read-only by servers that place them. Many browsers store cookies automatically. You can choose to enable or disable cookies through your browser settings.

To know more about cookie management, please click here

c) Third-Party Cookies:

We use third-party services that may place third-party cookies to collect & process data based on your usage of our Services. Tracking technologies used by such third-party services ARE NOT managed or supervised by us. ’s Policy does not apply to third-party services, as they have their respective Privacy Policies. For more details, please refer to the ‘Third Party Practices’ section of this policy.

C. Do Not Track Requests: A ‘Do Not Track’ feature, also called DNT, allows you to block trackers from monitoring your online activities. While some browsers have this feature enabled in their servers, does not respond to DNT requests.

7. Third-Party Disclosure

a)Business Partners And Other Third-Party Service Providers: Our Partners help us in providing certain features of our Services and may require you to provide your personal data. Additionally, some parts of our Services may also be integrated with third-party websites and offerings. We may also place ads on our Services directly or through a third-party service provider. These third-party websites have their respective data processing practices and we are not to be held liable for their privacy practices or its content. However, we shall, in no event, assume or be responsible or liable for your personal data collected by such third parties, regardless of whether the data is a result of our circulation and disclosure of your data compliant to this Policy. Please contact the respective third-party if you have any concerns related to their websites and offerings.The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Adwords - https://policies.google.com/technologies/ads?hl=en-US
Bing - https://privacy.microsoft.com/en-us/privacystatement
HasOffers - https://www.tune.com/resources/data-and-privacy/privacy-policies/

b)Search Feed Provider(s): The log data related to your search queries is collected by Yahoo to return results relating to your query. Yahoo may use this data for internal purposes and the processing of any such data is governed by Yahoo’s privacy policy. Such information is shared with us in an aggregated form to enable us to monitor trends and detect fraudulent activities on the extension. The information shared with us by Yahoo cannot be used to identify a user in any way. Please note that should not be held accountable for any data management practices of Yahoo or any other provider(s).

c)Reporting and analysis provider(s): To evaluate and generate reports related to the usage of our Services, we may use some third-party service provider(s). The provider(s) may place cookies or automated tracking technologies to gather data about the usage of our Services. We do not take responsibility for the privacy and data processing practices of such provider(s).

We use Google Analytics, Cloudflare, and Amplitude to regulate the effectiveness of our Services.

Please visit their privacy policies to know more about how they treat and use your information:
Google Analytics - https://www.google.com/policies/privacy/partners/
Cloudflare - https://www.cloudflare.com/en-in/privacypolicy/
Amplitude - https://amplitude.com/privacy

8. For California Residents

A. California Shine the Light:

As defined under Section 1798.83(e)(6) of the California Civil Code, residents of California have the right to request particulars about their personal data that businesses have shared with third parties for direct marketing purposes in the previous calendar year, along with the details of those third parties. The personal data includes (but is not limited to) data about a living individual who can be identified either from a piece of specific information or a combination of other information that is held by, or is likely to be managed by the entity or individual that collects this information or at whose behest another entity or individual collects and utilizes this information. To exercise your right, please email us at legal@freshquestventures.com.

B. California Consumer Privacy Act:

The California Consumer Privacy Act (CCPA) provides certain rights related to personal data belonging to California residents. The residents have the right to know more about our personal data and processing practices. They also have the right to request access and control the usage of their data.

If you are a resident of the State of California and use or access , you are entitled to certain rights under the CCPA. Please read more about our practices and learn about the rights you can exercise below:

C. Data Collected By The Extension Under CCPA

  • When you access or use our Services, we gather the following types of data:
  • Identifiers: Data that can help us identify the user falls under this category. The information may include, your name, email address (when shared with your consent), physical address, and internet protocol (IP) address.
  • Internet or other similar network activities: Data that helps us know more about your interaction with our Services, your operating systems and network service falls under this category. The data collected includes, (but is not limited to) ID, version of the installed Service and date of install, your browser name, browser version, operating system, and version.
  • Geolocation data: Data of your device location, which is collected from the IP address

D. Sources of Personal Data:

The above-mentioned types of personal data are attained from the following sources:

E. Data collected from you: We may obtain the personal data that you choose to share with us, such as your name or email address when you access our Services or communicate with us via feedback forms or other means of communication. We use the data only to reply to your request or queries and not for commercial purposes.

F. Data collected automatically: We may obtain personal data based on your engagement with our Services using automated technologies as described under the Cookies section of this Policy.

G. Use of personal data:

We use your personal data to provide, maintain, and operate our Services. We may also utilize it to communicate with you, and prevent spam, fraud, and abuse of our Services. Please read the How we use your Data section of this Policy to know more.

H. Third Parties with Whom Personal Data is Shared

We may share your personal data with our business partners, affiliates, third-party service providers (API providers, analytics providers), and law enforcement agencies to comply with our contractual and legal duties (e.g. in response to legal process or inquiries). Please read the How we share your Data section of this Policy to know more.

I. CCPA Rights:

Right to know: You have the right to know the categories of data collected, their source and the purpose for which it is being used. You can request this data , along with categories of data shared with or sold to the categories of third parties to whom this data is transferred. Additionally, you have the right to receive this information in a format of your choice, either electronically or in a readily usable format.

Right to opt-out:

You have the right to stop the sale of your personal data to third parties. To exercise the right to opt-out, please click 'Do Not Sell My Information'.
At , we do not sell data of consumers who are minor (below the age of 16), unless we have their consent or parental consent.

Right to request deletion:

You have the right to request the deletion of your personal data, subject to exceptions, such as

  • where such data is required to be retained to prevent scams, spams, and fraud
  • where such data is required to be retained for security reasons
  • where such data is required to be retained to comply with applicable law(s)

If we are unable to process your data deletion request owing to the reasons mentioned above, we will inform you of our reason(s) in writing.

Right to equal treatment: You have the right to receive equal services and support from us even if you choose to exercise your rights, such as opting out of the sale of your data.

Right to designate an authorized agent: You have the right to appoint an authorized agent on your behalf to exercise your rights and receive a response for disclosure/deletion/do not sell requests made by you or on your behalf under the CCPA. Please note that only an individual registered with the California Secretary of State may act as an authorized agent.

J. Exercising your rights:

If you wish to exercise these rights, please click here or contact us via email at legal@freshquestventures.com.

Please be aware that requests can be sent only twice in 12-months. The data provided as a response to this request will be valid only for a period of 12 months prior to such a request.

K. Verification:

Please be informed that your requests for access to or deletion of your personal data are subject to our ability to confirm your identity. We may, in certain cases, request for additional data that will enable us to verify your identity. Where you share any data for verification purposes, we ensure that such data will only be used for the purpose of verification. We will not share this data with any third party.

L. Request Response Time:

We endeavor to respond to verifiable user requests within 45 days of its receipt.

The timeline may extend to a period not exceeding 90 days if we require more time to process the request received. We will inform you in writing of the reason(s) for the delay, stating the requirement for additional time.

Information is released free of cost. In situations where it may be difficult for us to process requests owing to such requests being unjustified, unreasonable or burdensome or time-consuming more than usual, and submitted more than the stipulated number of times, we may charge a nominal fee or deny your request.

9. Nevada Rights

If you are a resident of Nevada, Nevada law (SB 220) grants you the right to request us to not sell your covered data, as defined under that law, to third parties who may further choose to license or sell that data. You can exercise this right by submitting a verifiable request to us at legal@freshquestventures.com. In the event we engage in the “sale” of your data, as defined in the law, we will process your request within 60 days from the receipt of a verifiable request. Should we require more time to process your request, we may extend the said timeline by an additional period of 30 days.

10. Prohibitory Provisions Related to Children

(a) Policy related to COPPA

Another one of our priorities is to make sure children are protected while using the internet. Therefore, all our Services adhere to the Children's Online Privacy Protection Act (COPPA) and are NOT directed towards children below the age of 18.

requires you to be 18 years and above to access or participate in any activities of our Services. We do not knowingly collect any personal data from children under the age of 18 unless it is mandated by law.

Please click here for more information on COPPA.

11. User Rights of EU Residents

All European Citizens are entitled to 7 distinct rights pertaining to their personal data, these include:

A. Data access:

You have the right to access information about what we do with your personal data that we collect and process when you use our Services.

B. Objection to processing:

You have the right to object the processing of your data, when it is on relevant grounds, such as:

  • Carrying out a specific task in the public interest or exercising official authority which is laid down by law
  • The purposes of the genuine interests pursued by a third party or us, excluding instances where your interests or fundamental rights, which need personal data safety, disregard such interests; or
  • Profiling your data for the purpose of direct marketing

We will stop processing your data, if we do not have a valid reason to process your data or in certain instances where processing your data is vital to exercise, establish or defend a legal claim(s).

C. Restriction on processing:

You have the right to restrict the processing of your data in the following situations:

  • Where it is required to evaluate the legitimacy of the grounds of your rejection to your data processing
  • Where you contest the accuracy of the data and confirmation of your personal data is pending
  • Where such processing is illegal and instead of erasure, you request us to temporarily stop the processing of your data
  • Where we may not need to process your personal data; but you require the data to establish, exercise, or defend a legal claim(s).

D. Withdrawing consent:

You have the right to withdraw your consent at any time if you have authorized us to process your data. Please note, that this action does not change any of your personal data processed before the withdrawal is made.

E. Data Deletion:

You have the right to request that we erase your personal data, under the following conditions:

  • if it can be proven that we adopted illicit methods to process your data
  • the purpose for which the data was processed is no longer valid
  • if you choose to withdraw your consent to data processing and we no longer have any valid reason to process it
  • to adhere to our legal responsibilities, wherein we are obligated to delete your data

F. Data Correction:

You have the right to request a change in or modification to your personal data if you believe the data is incorrect.

G. Data portability:

You have the right to receive your personal data held by us in a systematized, commonly used, and machine-readable format. You can also request us to send the data to a third party if the transmission is technically feasible.

Please contact us via email legal@freshquestventures.com, if you would like to exercise your rights or require more details. We will try our best to respond to your requests within 30 business days from the date of receiving such request(s).

12. Notification of changes

We make periodic changes to our Privacy Policy. We reserve the right to make any changes, at any time without any notice or liability to you. Should you continue using our services after any changes made to the policy, we will consider it as your acceptance of the modifications. We will notify you about any major modifications and post the same on our website: www.freshquestventures.com/privacy.html. We recommend reviewing this Policy periodically for any changes.

If you have any questions or requests, please contact us at the following address:
Fresh Quest
217 Centre St.
#233
New York, NY 10013
contact@freshquestventures.com

EFFECTIVE AS OF: July 1, 2020